Privacy policy

1. Introduction

This Privacy Policy explains how inktank GmbH (“we,” “us,” or “our”) collects, uses, and protects the personal data of children and their parents when using our design training services. We are committed to protecting the privacy of children and comply with the General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA).

Our services are intended for children, but all bookings and communications are managed through their parents or legal guardians. We only collect and process a child’s personal data with verified parental consent.

2. Personal Data We Collect

We collect and process the following personal data:

• From Parents or Guardians:

  • Name and email address when showing interest in our services.
  • Billing information when booking tutoring.

• From Children:

  • Child’s first name, age, and any information provided during tutoring sessions.
  • We do not collect sensitive personal data from children.

• Automatically Through Website Use:

  • Basic device information such as IP address and browser type (using essential cookies only).

We limit the data collected from children to the minimum necessary to provide the service.

3. Parental Consent

We require verified parental consent before collecting any personal data from children under the age of 18. Parents must provide their contact information and authorize the collection of their child’s data.

How We Obtain Consent:

• Parental consent is obtained during the booking process through an online form or email confirmation.
• Parents can withdraw consent or request data deletion at any time by contacting us at [email protected].

4. How We Use Your Data

We use personal data only for the following purposes:

• For Parents:

  • Scheduling introductory meetings.
  • Processing payments for tutoring.
  • Sending emails related to bookings and providing customer support.

• For Children:

  • Delivering personalized design training sessions.
  • Communicating with children during tutoring sessions (under parental supervision).

Children’s data is never used for marketing, analytics, or advertising purposes.

5. Data Storage and Security

We store personal data on secure servers with measures in place to prevent unauthorized access, disclosure, or misuse.

• Personal data is retained for one year unless longer retention is required by law.
• Access to children’s data is restricted to authorized personnel involved in providing the training.

6. Sharing Your Data

We share data only when necessary and ensure that our partners comply with applicable privacy laws:

• Stripe: Used for secure payment processing (parent’s data only).
• No third parties receive children’s data for marketing or analytics purposes.
• We do not sell or rent any personal data.

7. Cookies and Tracking Technologies

We use minimal cookies and tracking technologies to ensure a safe and age-appropriate online experience.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly (e.g., session management, security).
• Google Analytics Cookies: We only use analytics cookies for website performance tracking with limited data collection.
  • Analytics cookies are not used on web pages designed specifically for children.

Cookie Consent

• When visiting our website, parents are asked to consent to the use of cookies through a cookie banner.
• Parents can manage cookie preferences through their browser settings.

We do not use targeted advertising cookies or any tracking technologies that profile children.

8. Children’s Rights

Children and their parents have the following rights regarding their personal data:

• Right to Access: Request a copy of the personal data we hold.
• Right to Rectification: Request corrections to inaccurate data.
• Right to Erasure: Request deletion of personal data unless we are legally required to retain it.
• Right to Restrict Processing: Request limitations on how we use personal data.
• Right to Withdraw Consent: Parents may withdraw consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days as required by GDPR.

9. Marketing Communications

We do not send marketing emails or promotional communications to children.

10. Children’s Privacy and Safety

• We do not knowingly collect personal data from children without verified parental consent.
• Communication with children occurs only within the context of tutoring sessions, with no unsolicited contact.
• Online training sessions are conducted in a secure environment to ensure safety and privacy.

11. Legal Basis for Processing Personal Data

We process personal data under the following legal bases:

• Consent: Parental consent is required before collecting or processing a child’s data.
• Contract Performance: To deliver the services booked by the parent.
• Legitimate Interests: For website performance and customer support (without affecting children’s privacy).

12. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to parents via email. The most recent version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your child’s data, please contact us:

inktank GmbH
Email: [email protected]
Website: www.inktank.academy